UPS Ground Freight included and UPS Airfreight charges listed are for delivery within the Continental United States Only. For delivery outside the continental United States, please contact our parts department during our normal business hours: Monday- Friday 7:00am- 4:30pm Central Standard Time (800) 576-2492 Or via email: firstname.lastname@example.org
Returns are accepted without a restocking fee within 30 days of shipment to the customer provided the item is returned properly packaged and in unused condition. All returns will be credited less a $40 freight charge for UPS ground shipments and any additions for UPS expedited services requested with the order. Returns received later than 30 days of shipment must be preauthorized and will be subject to a 10% restocking fee in addition to any freight charge reduction.
All remanufactured items are sold on an exchange basis with the expectation that the customer will return a serviceable core for the item purchased. No credit will be issued for a non-serviceable core. Trans Machine has the exclusive right to determine the serviceability of a core received. Core returns must be accompanied by the RMA paperwork shipped with the remanufactured item. Core returns must be received by Trans Machine within 30 days of shipment of the remanufactured item in order to receive a refund for the core charge. Freight charges for the return of the core are the customer’s responsibility and the item must be returned with freight charges prepaid.
Any information provided by you via this website will be used only for business purposes between you and Trans Machine. We do not sell or otherwise provide your information to anyone outside of our company other than what is necessary to satisfy your request. We never sell or provide your information to another company for marketing purposes. We may retain information you provide in order to contact you with future offers relating to our products unless you request that we do not. Your credit card information is not stored on our computers or otherwise retained by us, and is only shared with the processor of the financial transaction for purposes of processing your order.